How Silesia Steelworks fits thirty percent more city deliveries into each van

Company Overview

Silesia Steelworks delivers into four city centres with low emission zones, timed access windows and very limited loading. Routes were planned as if the cities behaved like the rest of the network.

Challenge

• Access windows and low emission zone rules were known informally and applied inconsistently
• Around 12 percent of city deliveries failed on the first attempt, mostly on access
• Loading bay availability was not considered at all, so drivers waited or double parked
• Cost per drop in city centres was roughly double the regional average

Solution

• FerroRoute plans city work against access windows, zone rules and vehicle eligibility as hard constraints
• Drops are clustered geographically so a van works one district at a time rather than crossing the city
• Realistic loading and walking times replaced the regional assumptions
• Two fines were avoided in the first month because a non compliant vehicle could not be assigned

Results

• Deliveries per van per day in city centres rose by around 30 percent
• First attempt failures fell from 12 percent to under 3
• Cost per city drop fell by 22 percent
• Zone penalty notices stopped entirely

Customer Testimonial

"City work punished us for planning it like everything else. The restrictions are not complicated, there are just too many of them for a person to hold at once while building a route. Handing the rules to Ferro & Sons Logistics got us thirty percent more drops out of the same vans."

Tomasz Zielinski, Head of Fleet, Silesia Steelworks

Key Benefits

• Access windows and zone rules as hard constraints
• Geographic clustering by district
• Realistic loading and walking times
• Non compliant vehicles cannot be assigned

Ferro & Sons Logistics taught Silesia Steelworks's planning system the rules of the city, and got thirty percent more deliveries out of the same vans.