How Bergen Marine Supply cut fuel spend and got reporting its customers accept

Company Overview

Bergen Marine Supply was asked by three major customers for emissions reporting per shipment as a tender condition. Fuel was tracked by invoice at fleet level, which could not be broken down that way.

Challenge

• Fuel was known only at fleet level, so per customer or per shipment figures did not exist
• Three tenders required emissions reporting we could not produce
• Fuel was the largest controllable cost with no visibility into where it was going
• Two analysts spent several days a month building estimates nobody trusted

Solution

• FerroTrack and FerroRoute attributes fuel and distance down to individual shipments rather than the fleet
• Route planning weighs fuel cost alongside time, which changed a number of standing routes
• Driving behaviour reporting highlighted where coaching would actually pay off
• Customer facing emissions reports are generated per account from the same data

Results

• Fuel spend fell by around 12 percent over three quarters on comparable volume
• All three customer tenders were satisfied, and two were won
• Per shipment cost data ended the long running argument about which customers were unprofitable
• Analyst time on fuel reporting fell from several days a month to almost none

Customer Testimonial

"We started this because customers were asking for emissions reporting and we could not produce it. The reporting got us into two tenders. The twelve percent fuel saving was a side effect of finally being able to see where the fuel went, and it is worth considerably more."

Silje Haugen, Freight Coordinator, Bergen Marine Supply

Key Benefits

• Fuel and distance attributed per shipment
• Route planning that weighs fuel against time
• Driver coaching targeted by actual data
• Customer ready emissions reports per account

Ferro & Sons Logistics gave Bergen Marine Supply fuel data at shipment level, which won tenders and cut spend by twelve percent at the same time.